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Training For Bankers: Lender, Teller, Mortgage, Securities, and Insurance Training



The Bank Training Center provides training on everything from Lender and Teller training to specifics such as Call Reports, UDAAP, BSA, Fraud Prevention and more! We can even help you earn your Securities license or your Insurance license!

To fulfill your needs, select from either the "This Week's Featured course" or the search box below, or click the appropriate menu bar item above. Enjoy your training!
This Week's Featured Banking Training Courses
Currency Transaction Reporting: Line by Line
Webcast/Audio Conference - 10/23/2014

This webinar is a line-by-line look at the CTR, the instructions, the common errors and all the details of completing a CTR for the various businesses and entities involved.
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The 8 Keys to Teller Excellence
Webcast/Audio Conference - 10/28/2014

This webinar is designed to develop alert, capable tellers who can minimize losses, follow explicit instructions and provide quality customer service.
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BSA Series: New Customer Due Diligence Requirements and Enhanced Due Diligence
Webcast/Audio Conference - 11/12/2014

Learn how to move from the CDD program you have to the new version.
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What To Do When A Customer Dies
Webcast/Audio Conference - 11/20/2014

This two-hour webinar will walk you through the complicated process of dealing with a customer's death, both on the deposit and loan side; as well as the unique issues of dong business with ...
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Flood Insurance Training: It's No Longer Optional
Webcast/Audio Conference - 11/5/2014

Attend this session to help train your staff to understand the rules of coverage, the root causes for common violations, and much more.
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Mortgage Foreclosure And Loan Collection
Webcast/Audio Conference - 11/6/2014

This webinar will assist banking professionals in understanding the civil litigation process as it relates to mortgage foreclosures.
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Safe Deposit Boxes - 40 Million Reasons to Follow Proper Procedures
Webcast/Audio Conference - 11/19/2014

Liability Issues Presentation - 2014 Update
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Dealing with Appraisals
Webcast/Audio Conference - 11/4/2014

Do you know the requirements? We'll go in-depth on the details of the appraisal and valuation process, from both the lender and appraiser side of the game, to provide a thorough ...
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Effective Use of Credit Risk Rating
Webcast/Audio Conference - 11/18/2014

This course is designed to establish or improve the risk rating system within your financial institution.
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Certified Regulatory Vendor Program Manager
Online Training

The Certified Regulatory Vendor Program Manager (CRVPM) course provides you with the regulatory knowledge, methodology, and best practices required to build and manage a compliant 3rd party ...
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Successful Collections: Scripting to Collect in Full & Meet Regulatory Requirements
Webcast/Audio Conference - 11/19/2014

This session is a cost-effective way to learn how to collect your money on time and teach a simple process that everyone in the office can follow.
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Robbery Procedures, Counterfeit and Fraudulent Items
Webcast/Audio Conference - 12/3/2014

Learn robbery prevention methods and what to do before, during and after a robbery.
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IRA Audit and Compliance
Webcast/Audio Conference - 11/13/2014

This IRA webinar will focus on forms, IRS Reporting, and common IRA mistakes.
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Excel Tips, Tricks, And Shortcuts
Webcast/Audio Conference - 11/13/2014

In this webinar from Excel expert David Ringstrom you'll discover many keyboard shortcuts, including how to create your own custom keyboard shortcuts or even have Excel read numbers aloud ...
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Internal Investigations Certificate Program
On-Location Seminar - Dates 'Til: 10/19/2015

Our intensive three-day program is designed to provide you with a thorough grounding in internal investigations.
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Underwriting Construction Loans
Webcast/Audio Conference - 11/13/2014

This training event explains key risk elements that must be considered when underwriting construction loans to ensure potential problems are recognized and managed, and that profitable ...
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Featured Product

What To Do
When A Customer Dies


Ironically when a financial institution finds out that a deposit or loan customer has died, confusion and dread seem to be the normal reaction.

This two-hour webinar will walk you through the complicated process of dealing with a customer's death, both on the deposit and loan side; as well as the unique issues of dong business with the decedent's estate.

Topics of Discussion:
  • What documents are required upon the death of an individual?
  • What actions should the financial institution take on deposit accounts owned by the decedent?
  • How does the financial institution deal with the decedent's estate?
  • What does the financial institution do if there is not an estate?
  • What happens if the decedent had a safe deposit box?
  • How should the financial institution handle "death" as a default on a loan?
  • What does every lender need to know about doing business with the borrower's estate?
  • What steps can a financial institution take to protect its collateral after the borrower has died?
  • How does the financial institution handle issues of guarantors, setoff and insurance once the borrower has died?
  • How does the death of a key person affect the borrowings of Corporations, Partnerships, Limited Liability Companies, Trusts and other legal entities?
... More Details / Purchase
Featured Product

RC-C Loan Codes
For The Call Report


Loan information on the Call Report provides critical credit information for regulators, especially in today's environment. The rules for coding loans reported on schedule RC-C dictate how loans are to be reported on all loan schedules in the Call Report, including the income statement, charge-offs and recoveries, averages, and past dues and non-accruals. 

This training course will help you learn the classification priority for reporting loan information correctly.  Learn when to code the loan based on borrower, when to code based on collateral, and when to code based on purpose.

Covered Topics:
  • How and when to code loans based on borrower, purpose, or collateral
  • What qualifies as real estate collateral
  • When to report a non-farm, non-residential secured loan as owner occupied
... More Details / Purchase

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Mortgage Lending Training Courses
Safe Deposit Box Training
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UDAAP Training Courses
Vendor Management Training Courses
Featured Books


ABC's of FHA Lending - 2013 Edition
Everything you need to know about FHA! This course teaches you how to originate, process and close FHA loans.

It goes through the forms, calculations, loan amounts, origination tactics, processes, and restrictions to originating a successful FHA loan - and teaches you how to save time weeding out the un-doable deals! Includes case studies, forms, worksheets, checklists, and specific examples to illustrate each calculation.


Other Books:
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Our Best-Sellers

Designations
AIF - Accredited Investment Fiduciary
CAS - Certified Annuity Specialist
Estate Planning Certification
Certified FHA Processor (CFP)
Certified Loan Modification Officer
CFP® - Certified Financial Planner
Certified FHA Specialist (CFS)

Conferences & Events
Bank and Financial Institution Fraud
Bank Internal Audit School
ACT! Software Basics Training Class

Securities Licensing
Series 11: Assistant Representative/Order Processing (Self-Study Textbook)
Series 27/28 – Self-Study Solution
Series 3 Exam / Futures and Options Seminar
Series 7 Live Review Class Package
Series 6 Live Review Class Package
Series 24 Live Review Class Package
Series 65 Live Review Class Package
Series 66 Live Review Class Package

Sales Training
Starting Sales Conversations for Tellers - DVD
The LTC Coach DVD Series
Cracking New Accounts - High Payoff Prospecting
Value Selling In Today's Markets


Feature Items
Currency Transaction Reporting: Line by Line
Currency Transaction Reporting: Line by Line
The 8 Keys to Teller Excellence
The 8 Keys to Teller Excellence
BSA Series: New Customer Due Diligence Requirements and Enhanced Due Diligence
BSA Series: New Customer Due Diligence Requirements and Enhanced Due Diligence
What To Do When A Customer Dies
What To Do When A Customer Dies
Flood Insurance Training: It's No Longer Optional
Flood Insurance Training: It's No Longer Optional
Mortgage Foreclosure And Loan Collection
Safe Deposit Boxes - 40 Million Reasons to Follow Proper Procedures
Safe Deposit Boxes - 40 Million Reasons to Follow Proper Procedures
Dealing with Appraisals
Dealing with Appraisals
Effective Use of Credit Risk Rating
Effective Use of Credit Risk Rating
Certified Regulatory Vendor Program Manager
Certified Regulatory Vendor Program Manager
Successful Collections: Scripting to Collect in Full & Meet Regulatory Requirements
Robbery Procedures, Counterfeit and Fraudulent Items
Robbery Procedures, Counterfeit and Fraudulent Items
IRA Audit and Compliance
IRA Audit and Compliance
Excel Tips, Tricks, And Shortcuts
Excel Tips, Tricks, And Shortcuts
Internal Investigations Certificate Program
Internal Investigations Certificate Program
Underwriting Construction Loans
Underwriting Construction Loans